About Us

Your Liaison, Advocate, and Partner

Discover Health is your guide on your healthcare journey, acting as your advocate and liaison as you navigate insurance, doctors, care facilities, pharmacies, and more. We help individuals manage the challenges of the healthcare industry so they can focus on healing. We also guide small businesses in providing cost-saving preventative health programs for employees.

Susan Nolan, MSN, RN is the founder of Discover Health and a registered nurse with over 20 years of experience in the nursing field. She speaks the language of doctors, patients, and insurance to help individuals and their families save time, money, and stress.

Your Health Advocate

About Susan

Susan Nolan, MSN, RN is the founder of Discover Health and a registered nurse with over 20 years of experience in the nursing field. She decided to start Discover Health when she realized the need for personalized, patient-first care that also addresses the needs of family members. Her time working with doctors and hospitals prepared her for this opportunity.

  • As a registered nurse, she skillfully manages the coordination and transitioning of patients from hospital to home or higher levels of care.
  • During her time as a clinical nurse manager, she was responsible for the collaboration of an interdisciplinary team of physical, occupational, and speech therapists, social workers, registered nurses, home health aides, and insurance providers. She improved patient care by implementing new communication processes and procedures to quickly meet patient demand for services.
  • She was also the Director of Clinical Operations/Director of Nursing. In this position, she was accountable for the oversight of day-to-day operations of patient care provided by physicians, and inter-disciplinary clinical teams, regulatory accreditation, revenue cycle, and budget. She headed clinical service line projects to improve the quality of the patient experience and timely access to care. Susan also developed an educational curriculum to support clinicians in new and existing operations.

For more information about how Discover Health Advocacy can help you or someone you care for, contact Susan directly via email at snolan@discoverhealthadvocacy.com.

 

Always patient, calm and ready to listen; Susan helped us through one of the most difficult times in our lives. She was accessible and flexible to our needs while navigating care for my disabled brother. I would highly recommend her services.

Rachel Glazer

Susan’s skill, knowledge of medical terms and research of recent medical developments related to my condition was the key to a successful outcome for a very challenging medical situation with a long list of potential complications. Susan provided excellent materials to educate me as to my various choices for treatment and interfaced very well with all Doctors and Nurses as she accompanied me to many appointments, consultations, and two surgeries. Highly recommended!

Peter M. Hyde

Many times, navigating the insurance while dealing with an illness, can be very challenging. Susan was able to help me better understand what my insurance covers, how to communicate with my insurance company and how to continue to follow up to make sure I’m not paying bills that should be covered by insurance. In addition, I plan on contacting Susan for further help in communicating with my doctors, as a liaison because sometimes, as a patient, I feel my doctors don’t “hear” me. Susan is amazing and I highly recommend her services!

Cheryl Lindbeck

Our Blog

Navigating Diabetes: An Interview with John Stanley

November is National Diabetes Month, centered around World Diabetes Day  on November 14th. We were lucky to have the opportunity to interview Philadelphia’s favorite record collector and segment radio personality; John Stanley of John’s Dollar Bin. John has been living with diabetes for over 15 years and gave us some great insight on what to look out for and how…

Healthier employee

Tips to Improve Your Health in the Workplace

As the world starts to open back up again, we see many people packing up their home office and returning to the workplace. With so much potential time spent in one place, it’s now more important than ever to be conscious of your own health and conscientious of your employees/co-workers as well. Here are a few tips that anyone can…

Seeking for health care as an LGBTQ elder

During Pride Month, I have realized the unique health challenges that face the LGBT elder population. But what most concerned me is the discrimination and accessibility LGBT elders face when seeking health care. Over the course of my nursing career, there has not been any formal training in cultural sensitivity to the LGBTQ and elder population. For this population experiencing…